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Level 1

5 points

Can't place order

So I purchased a iPhone 12, silicone case and MagSafe from the apple site (Australia) this afternoon but I later decided to just get the 12 Pro. So I canceled the iPhone 12 and the silicone case while it says "Processing" but when I try paying for the iPhone 12 pro again the payment does't go through from my credit card. It says "authorisation failed". Any idea why? Do I have to wait a certain period of time before buying again?

Posted on Oct 21, 2020 5:54 AM

Best reply

deggie

Level 10

167,237 points

Posted on Oct 21, 2020 6:06 AM

One of the many algorithms to prevent fraud has kicked in, you probably have a notification somewhere from your credit card company. Contact them.

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Can't place order

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