I cannot get my iphone to connect on wifi....the wifi icon wont show even when the settings show it's connected. Note the wifi is working on other devices. I has restarted the phone and reset the wifi network too. Many thanks for your help

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KLB1936 Author

Level 1

4 points

I cannot get my iphone to connect on wifi....the wifi icon wont show even when the settings show it's connected. Note the wifi is working on other devices. I has restarted the phone and reset the wifi network too. Many thanks for your help

I cannot get my iphone to connect on wifi....the wifi icon wont show even when the settings show it's connected. Note the wifi is working on other devices. I has restarted the phone and reset the wifi network too. Many thanks for your help

iPhone XR, iOS 13

Posted on Oct 21, 2020 5:56 AM

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Answer 1

i_rina

Community Specialist

Oct 26, 2020 1:39 PM in response to KLB1936

Greetings KLB1936,

We understand that you are having some difficulty connecting to a Wi-Fi network, and we'd like to help. Begin by following the guidance found here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If any issues remain after completing those steps, Contact Apple Support for further assistance.

Take care.

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I cannot get my iphone to connect on wifi....the wifi icon wont show even when the settings show it's connected. Note the wifi is working on other devices. I has restarted the phone and reset the wifi network too. Many thanks for your help

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