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Level 1

4 points

iPhone not working

Dear Sirs, my iPhone crashed, on the screen it says support.apple.com/iphone/restore. It will not go past that screen.

I need it checked and repaired own replaced.

Thank you

[Edited by Moderator]

iPhone XS Max, iOS 13

Posted on Oct 21, 2020 5:49 AM

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Level 5

5,567 points

Posted on Oct 21, 2020 5:56 AM

Hello,

you can follow this guide to help restore your iPhone (If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support).

Drake

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Level 5

5,567 points

Oct 21, 2020 5:56 AM in response to Coxeman

Hello,

you can follow this guide to help restore your iPhone (If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support).

Drake

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Level 10

124,439 points

Oct 21, 2020 5:54 AM in response to Coxeman

You need to restore it through iTunes on your computer then reload your most recent backup.

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iPhone not working

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