Software update
I have taken my iPad back to factory settings why is it not able to update to the latest software?
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You’ve provide no information as to your iPad model - or the currently installed version of iOS/iPadOS.
Whether you are able to update your iPad to a newer version of iOS/iPadOS will be dictated by your iPad model - and the currently installed version of iOS. You can find this information here:
Settings > General > About
Not sure which iPad you have? Identify your iPad model.
Here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:
iPad1 - iOS 5.1.1
iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi & Cellular)
iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi & Cellular)
iPad Air1, iPad mini2 and iPad mini3 - iOS 12.4.8
Newer models, not appearing in this list, are all able to be updated to the current version, iPadOS 14.1.
If your iPad is capable of being updated to more recent version of iOS/iPadOS than is currently installed, these support pages detail both the available update processes and troubleshooting:
Update your iPhone, iPad or iPod touch – Apple Support
If you can't update or restore your iPhone, iPad or iPod touch – Apple Support
I this clarification and guidance in helpful in understanding the potential for update - and in resolving any update issues where applicable.