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User profile for user: IMansi88
IMansi88 Author
User level: Level 1
4 points

Payment method (80$ paid WITHOUT my permission)

Hi,


I was chocked today when I found out that there is 80$ (in total) has been paid through my IPhone for an unknown thing without my permission! I checked today my bank statements and found out that these two operations happened on 10/10/2020.


I wonder how this could happen without my permission and even without the security code and the expiry date of my Visa card??


Can you explain this please?!!

I need this amount to be refunded to my Visa card!


A payment without my permission shouldn’t happen by Apple Pay.


Thank you!



[Image Edited by Moderator to Remove Personal Information]

iPhone 6s, iOS 13

Posted on Oct 21, 2020 10:58 AM

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User profile for user: askbarnabas
askbarnabas
User level: Level 10
103,969 points

Posted on Oct 21, 2020 11:01 AM

If you see a transaction you do not recognize or have an issue with a transaction open Wallet>tap on the card used>tap on the transaction (photo 1)>tap on the amount (photo 2)>look for a report an issue link. (photo 3)


photo 1 - select the transaction



photo 2 - click the amount



photo 3 - click the link



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Payment method (80$ paid WITHOUT my permission)

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