I’m trying do update and it’s saying I need to be connected to internet but I am connected so my phone is not getting cellular data

No data

Posted on Oct 21, 2020 3:35 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 21, 2020 3:37 PM

are you connected to WiFi? You cannot do an iOS update using cellular data.

Update your iPhone, iPad, or iPod touch - Apple Support


If your cellular data is not working for other stuff.. see if this helps

If you see No Service or Searching on your iPhone or iPad - Apple Support

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I’m trying do update and it’s saying I need to be connected to internet but I am connected so my phone is not getting cellular data

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.