Data transfer iPhone 7 to iPhone 11 phone to phone transfer

Both iPhone screens have said “transferring data to iPhone’ and “time remaining about 1 minute’ for over an hour now. Before that it was counting down minutes now for an hour seems stuck?

iPhone 7, iOS 13

Posted on Oct 21, 2020 3:58 PM

Reply
1 reply

Oct 26, 2020 6:54 PM in response to nanig8

Hi nanig8,


In reviewing your post, we see that the Quick Start transfer between your iPhone 7 and iPhone 11 seems to have stalled.


Both phones would need to remain in close proximity to each other for the transfer to complete. If it has stalled for some time now, the new iPhone you're transferring data to may need to be erased, and the process started from the beginning.


Take a moment to restart both iPhones. After restarting, if the iPhone you're intending to transfer data to takes you to the Home screen, it would need to be erased. Once erased, it will be ready to set back up.


Follow the steps here to restart both iPhones.


After restarting, if necessary, follow these steps to erase the iPhone intended to be the recipient of the data transfer.


Finally, these steps outline the Quick Start process.


Feel free to reply to this thread if you have any further questions.


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Data transfer iPhone 7 to iPhone 11 phone to phone transfer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.