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Level 1

4 points

Apple ID

I don’t understand. I have other apple devices with the same ID and password but my MacBook keeps asking me to sign in then denies my pass word. It says “There was an error connecting to the Apple ID server. (In RED). HeLp?!!

Posted on Oct 21, 2020 11:54 PM

Best reply

PRP_53

Level 10

85,837 points

Posted on Oct 22, 2020 4:37 AM

Have you checked the following 1 - MacBook is not connected to internet 2 - is the Caps Lock on when typing password 3 - check Apple Status page and see if they are reporting some systems are down

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Apple ID

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