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Level 1

4 points

Activation code required

My sold ipad has activation lock showing. This ipad is not on my find my ipad screen. How do I unlock it remotely

iPad Pro 9.7-inch WiFi, Cellular

Posted on Oct 22, 2020 5:58 AM

Top-ranking reply

Community+ 2024

Level 10

289,734 points

Posted on Oct 22, 2020 6:02 AM

Here are the Apple support pages that outline the Activation Lock - and the mechanisms by which it can be turned off:

Prior to selling your iPad, it should have been fully erased and prepared for its new owner using this process:

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