error 75

I would like to resolve this unknown error. the apple list of codes does not contain 75. I can't get my phone out of recovery!

Posted on Oct 22, 2020 8:47 AM

Reply
6 replies

Nov 5, 2020 9:00 PM in response to jxbeglin11

jxbeglin11 Said:

"I have this same problem: I am using a PC with Windows 10, iPhone 8, just updated iTunes (version 12.10.10)"

-------


You iPhone is probably trying to perform an update, yet, it is stuck in a boot loop. So, try completing the update, using the following methods.


Source: iPhone stuck in boot loop - Apple Support Community


Two Major Steps: - Update then Backup - Perform the following in the Order Provided


I. Updating the iPhone:

A. Connect the iPhone your your Computer


B. Force Restart your iPhone, while it is connected, 

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the button


C. Don't release when you see the Apple logo. Keep holding until you see the Recovery Mode screen.


D. Choose Update when you get the option to restore or update. iTunes will try to reinstall the iOS without erasing your data.


II. Backing Up the iPhone:

Make a backup of your iPhone using iCloud or your computer, that way you can have something to restore it from, should anything go wring with the install.

Oct 22, 2020 9:01 AM in response to shmee1

shmee1 Said:

error 75: I would like to resolve this unknown error. the apple list of codes does not contain 75. I can't get my phone out of recovery!

———-


A Screenshot or Photograph may Help:

Are you able to take a screenshot of this error? If taking a screenshot is not an available option, can you take a photograph of it, and then attach it as a reply? Please leave out personal information, by covering it with a rectangle, using the Photos app.

Nov 5, 2020 11:37 PM in response to jxbeglin11

jxbeglin11 Said:

"I never get to the Recovery Mode screen. I just get a picture of the power cord, arrow to plug into the computer."

-------


Getting into Recovery Mode:

  1. Install: Latest version of iTunes (Version: 12)
  2. Restart: PC
  3. Open: iTunes
  4. Plugin: iPhone
  5. Then... Locate and view your connected device on your computer
  6. iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery mode screen.


If You Still Cannot Get into Recovery Mode: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

error 75

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.