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iPhone watch app

my Apple Watch won’t stay connected to my phone unless I’m on wifi. When I go to open the watch app it opens and then closes immediately. I’ve tried turning off both and turning back on, doesn’t work. I’ve tried resetting the watch but I can’t unpair it on my phone because the watch app won’t open. Pretty disappointed 😑

iPhone XR, iOS 14

Posted on Oct 22, 2020 1:12 PM

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Question marked as Top-ranking reply

Posted on Oct 22, 2020 1:44 PM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


2 replies
Question marked as Top-ranking reply

Oct 22, 2020 1:44 PM in response to Andrewsnick425

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


Oct 23, 2020 9:47 AM in response to javaliga

I literally mentioned that I tried restarting both watch and my phone, that did nothing. I also already mentioned that I tried resetting my watch and I can’t unpair it because the watch app doesn’t open. It’s the watch app that is giving me problems and the reason why my watch isn’t connecting to my phone. Did you not read my post or is this a robot? How can the watch app be fixed? I can’t even delete the app completely unless I unpair the watch, which I can’t do because the app keeps crashing. Why does the app keep crashing and how can it be fixed so my watch can work properly?

iPhone watch app

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