Since the latest update my phone gets hot and does not hold a charge it is a iPhone 11 and less than a year old

Since the latest update my phone gets hot and does not hold a charge it is a iPhone 11 and less than a year old

iPhone 11, iOS 14

Posted on Oct 22, 2020 2:56 PM

Reply
1 reply

Oct 27, 2020 1:30 PM in response to brandij38

Greetings brandij38,


We absolutely want to help you with getting your iPhone charging properly again.


To start, are you experiencing this with multiple chargers, or just the one? Are you using an Apple certified charger?


Let's try the steps outlined in this article here: If your iPhone or iPod touch won't charge


If you're still experiencing the issue after trying those steps, reach out to us here: Get Support


Have a good day.

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Since the latest update my phone gets hot and does not hold a charge it is a iPhone 11 and less than a year old

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