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marcimart Author

Level 1

4 points

my iPad is stuck on the white apple screen. please help

iPad 2, iOS 9

Posted on Oct 22, 2020 3:43 PM

Best reply

LotusPilot

Community+ 2024

Level 10

281,448 points

Posted on Oct 22, 2020 4:23 PM

If iPad isn’t responding, do one of the following:

On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

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my iPad is stuck on the white apple screen. please help

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