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Level 1

4 points

My iPhone 11 won't turn off nor open apps

My phone is frozen and I can’t open any applications or turn the phone off

[Re-Titled by Moderator]

Posted on Oct 22, 2020 8:35 PM

Top-ranking reply

Level 10

149,910 points

Posted on Oct 22, 2020 9:38 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

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