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Apple ID had been disabled

Hello, my name is Nhi. My apple ID has been disabled. I couldn’t update apps, download or buy anything from apple store. I tried to fix by updating my payment and apple ID but it didn’t let me to. Could you please find out why and fix it? Thanks

iPhone 7 Plus, iOS 13

Posted on Oct 22, 2020 9:17 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 23, 2020 7:58 AM

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

1 reply
Question marked as Top-ranking reply

Oct 23, 2020 7:58 AM in response to nhi212

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

Apple ID had been disabled

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