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iPhone 5c photos not downloading on iCloud

Hi,

This is my sons iPhone 5c phone.

I am trying to free up space for him and is showing phone storage is all used... none available. We are unable to download any apps or take any photos. Storage full.

But I have paid for iCloud storage and it is showing he still has 43.37 GB available.

Could someone help me on how to manage the storage?

Many thanks

iPhone 5c, iOS 10

Posted on Oct 23, 2020 2:24 AM

Top-ranking reply

zinacef

Level 10

88,480 points

Posted on Oct 23, 2020 3:11 PM

If the device's storage needs to be culled --

https://www.youtube.com/watch?v=bnhuHSv_WrI

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iPhone 5c photos not downloading on iCloud

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