Hi, I have printers HP-P2055 and a HP-P3015 networked. Both have stopped printing and give a hpPostprocessing crash error from three printers recently updated. In one case the user has Mojave and in the other Catalina
Any suggestions as to what to do?
There are no drivers on HHP for eaither, but that as not been an issue until today.
Wondering if this is a common issue.
Thanks,
JD
Update: HP Printer Software 5.1 should now be becoming available through Software Update to fix this issue.
(2220 UTC 23 October 2020)
Open >System Preferences>Software Update (Command R will reload and do a fresh check)
Update: HP Printer Software 5.1 should now be becoming available through Software Update to fix this issue.
(2220 UTC 23 October 2020)
Open >System Preferences>Software Update (Command R will reload and do a fresh check)
It appears to be a widespread outage. There are dozens of new complaint messages appearing in HP's support forum.
I see the problem you describe on two Mac laptops with the same mix of OS's you have, and an HP Color Lasterjet connected by Ethernet (which worked on Tuesday).
Hi there, I searched for this issue on the internet and found a workaround to download. It has to do with security certificates that has ended. Just remove your printer5, install this pkg and then add you printer again. With many as me it6 works again!
ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essentials-S-5_14_8_4.pkg
And how do I get this update? I tried to do the Command-R combination, but nothing as you mentioned comes up. The link to HP above works for me.
This worked for me:
From up the discussion line:
ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essentials-S-5_14_8_4.pkg
HP printers not working
