the iPhone 11 is locked up, can not do any thing, can not even turn it off.

The iPhone 11 is locked up, can not do any thing, I see ICONS but they do not respond to touch. When somebody calls it rings but can not answer it. Can not go in setting.


iPhone 11

Posted on Oct 23, 2020 1:27 PM

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Posted on Oct 23, 2020 1:29 PM

See this Apple support link—>If your iPhone, iPad or iPod touch won't turn on or is frozen – Apple Support

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the iPhone 11 is locked up, can not do any thing, can not even turn it off.

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