AirPods only connect when in the case
my airpods got dropped outside and we couldn’t find them until recently and now they only connect when in the case. what do i do?
[Re-Titled by Moderator]
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
my airpods got dropped outside and we couldn’t find them until recently and now they only connect when in the case. what do i do?
[Re-Titled by Moderator]
I have tried all this. The problem isn’t the battery because it’s fully charged it’s just that it only stays connected while my AirPods are in the case and then when I take them out it disconnects
I have tried all this. The problem isn’t the battery because it’s fully charged it’s just that it only stays connected while my AirPods are in the case and then when I take them out it disconnects
Hello, Texancowboy,
It might not be a software or charging problem at this point. I think that the antenna may have been damaged or some other type of circuitry when they fell. That I can't help but you can contact apple by scrolling up to the top right of this page and clicking contact support.
Make sure your AirPods are charged, Bluetooth is turned on for the device you want to connect them to, and reset the device before trying again. If none of those steps work, you should un-pair your AirPods from your device, reset the AirPods, and try to reconnect them.
Alright thanks for trying man
AirPods only connect when in the case