Charger and in person appointments

Hi I recently bought a new iPad and the charger it came with suddenly stopped working. If I bring the charger to the store will I still be able to receive another one for free or has that changed?

Posted on Oct 23, 2020 4:21 PM

Top-ranking reply

deggie

Level 10

167,525 points

Posted on Oct 23, 2020 5:33 PM

Make a Genius Bar appointment before you go. As long as there is no user damage, and the 1 year warranty has not expired, it should be covered.

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