Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 11 won't open apps OR shut of

I can't open any apps or cut my phone off/reset it. What can I do to make my iPhone 11 work and does this happen to others?


[Re-Titled by Moderator]


iPhone 11 Pro Max, iOS 14

Posted on Oct 23, 2020 6:03 PM

Reply
Question marked as Best reply

Posted on Oct 23, 2020 6:15 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

1 reply
Question marked as Best reply

Oct 23, 2020 6:15 PM in response to perrin04

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

iPhone 11 won't open apps OR shut of

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.