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Level 1

112 points

iPhone 11 won't open apps OR shut of

I can't open any apps or cut my phone off/reset it. What can I do to make my iPhone 11 work and does this happen to others?

[Re-Titled by Moderator]

iPhone 11 Pro Max, iOS 14

Posted on Oct 23, 2020 6:03 PM

Top-ranking reply

Level 10

149,790 points

Posted on Oct 23, 2020 6:15 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

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