My AirPods sound quality is poor and low

My apple airpods sound quality is poor and low


[Re-Titled by Moderator]

Posted on Oct 24, 2020 3:00 AM

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Question marked as Top-ranking reply

Posted on Oct 28, 2020 12:02 PM

Hello Nehat1996.


Thank you for using Apple Support Communities. If you're experiencing sound quality issues with your AirPods, we'd like to look into this with you.


Does this issue occur across multiple apps or just certain apps that you use for audio? Does it occur in different environments such as indoors or outdoors? If you connect your AirPods to a different device, does the same audio quality issue continue to occur? If it does, you might want to try resetting your AirPods and possibly cleaning them as well. We do have a few helpful resources you can review. Please check out the following links:


Set up AirPods with your Mac and other Bluetooth devices

Reset your AirPods

How to clean your AirPods and EarPods



We hope this information is useful. Cheers.

2 replies
Question marked as Top-ranking reply

Oct 28, 2020 12:02 PM in response to Nehat1996

Hello Nehat1996.


Thank you for using Apple Support Communities. If you're experiencing sound quality issues with your AirPods, we'd like to look into this with you.


Does this issue occur across multiple apps or just certain apps that you use for audio? Does it occur in different environments such as indoors or outdoors? If you connect your AirPods to a different device, does the same audio quality issue continue to occur? If it does, you might want to try resetting your AirPods and possibly cleaning them as well. We do have a few helpful resources you can review. Please check out the following links:


Set up AirPods with your Mac and other Bluetooth devices

Reset your AirPods

How to clean your AirPods and EarPods



We hope this information is useful. Cheers.

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My AirPods sound quality is poor and low

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