IPhone 12 Pro lens flare

antoniooninato wrote:

so what you do when you have to take a video?

keep moving the phone around looking for an angle?

you know that will ruin the video

No, you look for an angle that will reduce or eliminate flare but that will still allow you to get the shot.

This is what professional photographers and videographers have to do all day, every day and what separates the pros from the amateurs.

This article is written for DSLRs, but the principles are the same:

https://digital-photography-school.com/how-to-prevent-lens-flare/

you both failed to realized that once you past certain point then that is not normal anymore

It is normal.

so while the lens flare are normal under normal circumstances and orbs

well having 1 or 2 it might be ok

but once you get 10 to 20 per picture, well that might not be ok

It depends upon the situation.

If you are taking a photo of say intense Christmas lights shining directly into the camera, it's absolutely normal for there to be tens to hundreds of flares.

so what is next, we have to go inside some kind special place created by apple so we can take pictures there

just in case apple hates nvidia so the lens flare are not ray tracing

Millions of people take flare-free pictures with iPhones every day, and the key is to minimize the situations that cause flare and learn how to recognize them and avoid them.

The great thing about phone cameras is you can see the flares on-screen while composing the photo and can actively move to avoid them.

you can give people a suggestion or express your opinion

but you can't tell people what to do, you guys been using the same line

return your phone, it is normal, you change it and the next phone will do the same thing

You're right.

But if you keep a device you know has this issue, what do you think complaining about it will achieve?

We are all users here. Apple does not read this community to decide what to do next or to see what users are unhappy about that.

If you want to provide that feedback, let them know here:

Feedback - iPhone - Apple

But Apple can also not violate the laws of optics or physics; if you have an answer that would work, you can sell it and become immensely wealthy.

The bottom line is this community is here to provide technical solutions to technical problems.

In this case, if you can't stand the flares, and don't want to modify your photographic technique to avoid them, your only choice is to return the device and purchase something else.

i can only speak for myself, the phone is going back for a full refund, it only lasted from friday to monday

that's how bad it is, i never take what is giving to me, i only take and keep the things that i accept

and i will not accept this, i can live with a few orbs but i don't want to take pictures like i'm outter space

or in yugi's graveyard

That's your call, and as I have stated, if you can find a phone with a camera that is less prone to them, good luck. I am not aware of any and an Internet search will show you neither is anyone else, or else Samsung wouldn't have a tech note describing the issues.

but i can't pay that amount of money if i'm getting something that is not worth that amount

i will keep the phone if the camera didn't have the issues that are being described here

Worth is something that is up to each consumer to decide, that's how a consumer economy works. If you don't think a burger is worth $10 at one restaurant, you go elsewhere for something that charges what you think is worth the price.

Millions upgrade phones each year because short of carrying a DSLR everywhere the iPhone's cameras are some of the best available at any price.

They don't work for you, and that's great, you realized that and took action. Even $10,000 DSLR/lens combos don't work for some people, the key is that they are available for those for whom they do.

i respect your opinion but you and sir william, you both are minimizing the issue

It's not "minimizing the issue" to know and understand that this is normal for phone cameras, and that every camera people say "never did this" has threads on the Internet devoted to the question of why it is happening on that phone.

I wish you the best of experiences with whichever device you choose to purchase instead, I really do.

Shukor wrote:

Thank you Antonio. I feel you. Yes I don’t mean to attack Apple too. I just want to be heard by them so that they can do something for future models or at least acknowledge it. Like I said earlier, I experienced the green dot glares since iPhone X. I thought I scratched the lens from wear and tear so let it be.

Apple the company is literally not listening to anything you have to say here, only other Apple users are.

To make sure Apple hears you, you need to tell them here:

Feedback - iPhone - Apple

Apple may not address issues the way you want them to, but they do read everything sent to them via the Feedback link.

Except for employees doing so on their own time, they do not read what is posted here except to ensure compliance with the ASC Terms of Use.

The lens flare you have been complaining of is common to all premium smart phones, and there is a a year-old thread complaining of the same issues with the iPhone 11 Pro Max if you care to read it.

Apple did not add a "new feature doing more harm than good," Apple is constrained by the state of the art in optics and the laws of physics.

Finally, the purpose of these communities is not to "share your experiences" per se, it's to get technical answers to technical questions.

There are hundreds of other Apple-related sites at which you can share whatever you like.

Read this thread and you will see photos with the same issues taken on an iPhone 8 as well as every other premium smart phone sold.

For example:

iPhone 8 Plus horrible lens flare and ref… - Apple Community

LOL. There is no software solution for flares. NONE. If there was, Apple would have introduced it when people raised the very same concerns with iPhone 11. Apple couldn't bend the laws of optical physics then, and they certainly can't now.

See the thread on iPhone 11 --> https://discussions.apple.com/thread/250679985

mohit3112 wrote:

If it's a software fix or a tool that is provided in edit mode they can deploy that solution faster and in background work on the better lens

It was that simple, it would have come with iPhone 11, which did/does the exact thing as iPhone 12 and people have complained about for over a year.

That said, there is an App from Snapseed, which anyone can download, which has a healing tool which is very effective at eliminating flares just by touching them using the app --> https://apps.apple.com/us/app/snapseed/id439438619

The purpose of these forums are to provide technical solutions to technical problems, as defined in the Terms of Use, not to be a commiseratory general discussion site.

As such, when people post photos of lens flare and ask if it is a problem, the correct answer is no, it’s is normal for the optics involved.

William, this is not commiseratory discussion. We provide feedback as mentioned in https://discussions.apple.com/terms.

"If you provide any ideas, suggestions, or recommendations on this site regarding Apple’s products, technologies or services ("Feedback"), Apple may use such Feedback and incorporate it in Apple products, technologies, and services without paying royalties and without any other obligations or restrictions."

This user experience is not normal. If this is normal for the particular optics then Apple has to change the optics. The user experience is flawed.

Can you post an official statement from Apple on this? Has aplle recognized the issue?

Yes, and the exact same complaints were logged about past iPhones.

It's normal whether you like it or not.

You can continue to complain if you like, but just remember:

1) We're only users here, no one from Apple is reading your complaints unless you file feedback:

Feedback - iPhone - Apple

2) Even if Apple reads them, they are limited by what is physically possible, and right now, there's nothing they can do.

If you have ideas, take them to other phone vendors and you'd be a billionaire because they're searching too; even Leica who has been making lenses since 1914 has been working with Huawei to fix it… and hasn't been able to.

broster19 wrote:

I don't believe Apple will now get much value from this post and its replies anymore, unfortunately.

Once again - Apple doesn't "get value" from anything posted here except by allowing users to solve each others' problems.

They do not read these discussions except to monitor for compliance to the Terms of Use.

This is from a "third Apple":

Please note the last paragraph of the ToU here https://discussions.apple.com/terms

Edit: We are not paid - you have heard of volunteering or "paying it forward"? Some of us do enjoy helping others. And you enjoy the free help.

In that spirit, I am going to work helping with a special Christmas meal and wish everyone a special day of peace and goodwill.

They are reflections, a form of lens flare, and have happened on all iPhones since at least the iPhone 6.

They are also common to all premium smart phone cameras as examples of the same artifact can be seen on every smartphone camera as well as on other digital cameras.

This post contains a screen grab from a Panasonic digital camcorder:

https://discussions.apple.com/thread/251953166?answerId=254233390022#254233390022

At least one has had their phone replaced… and the replacement has done the exact same thing, because it's normal for these phones.

So you can feel free to believe what you like, you can even see if you can have your phone exchanged under warranty if you like, but the results you get will not change.

If you go back and read this thread, you will see examples of the same artifacts of phones going back to the iPhone 6+, other phones like the Google Pixel 4, other devices altogether (Panasonic digital camcorder) and an explanation of why these artifacts are normal from Samsung.

I can't delete anyone's comment, not even my own - only Apple's moderators can do that for violating the Apple Support Communities Terms of Use.

I believe I have very adequately shown the same types of artifacts with every other premium smartphone camera on the market, making them neither unique to nor a defect of the iPhone 12 family of devices.

It's not "discounting their experiences" - but rather a recognition of what the cameras, and frankly laws of optics can and cannot do.

Have you looked at the images in this link→iPhone Camera Lens Flare and Reflections - Apple Community? Did you notice that every smartphone camera behaves similarly, as do non-smartphone cameras? Perhaps Apple should solve a problem that has existed in almost every camera made over the past 200 years, but if Leica, Canon, Nikon and Hasselblad (among others) haven’t been able to I think Apple fixing it for what is essentially a $10 camera is remote.