You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple ID change

Hi. On my iPad Pro I have an older Apple ID to which I’ve forgotten the password. Since then I have anew Apple ID signed into my iPhone. How do I sign in with the new I’d on this iPad Pro

Posted on Oct 24, 2020 7:26 AM

Reply
2 replies

Oct 24, 2020 5:14 PM in response to 1804ish

Have you a specific reason to use a different AppleID with a newer device?


It’s generally a bad idea to create and use a different AppleID. Notwithstanding the loss of access to paid Apps, Services and Subscriptions (these being forever linked to the AppleID from which they are purchased) doing so creates all manner of difficulties for your data and Apps. It is always preferable to update your AppleID account as your details change - keeping your primary/secondary email addresses, trusted phone numbers and security details current.


This consideration also obviously holds true if you have been using a new AppleID account for a considerable period of time. If well established, migrating your old device to the newer AppleID may be the better option.


In either case, to recover access to (and use of) your older iPad, you must concentrate on recovering the AppleID and associated password used for last activation - as without this, the Activation Lock that inhibits use will not be resolved.


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


If you are the owner of the AppleID that previously activated the device - and you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com


I hope this information and guidance proves to be helpful in resolving any difficulties.


Apple ID change

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.