microphone does not work on iphone 12 pro
I recently bought the iphone 12 pro. When I use facetime or facebook messenger video chat, the audio becomes choppy for the other end. Is it a hardware problem or software?
iPhone 12 Pro, iOS 14
I recently bought the iphone 12 pro. When I use facetime or facebook messenger video chat, the audio becomes choppy for the other end. Is it a hardware problem or software?
iPhone 12 Pro, iOS 14
“they” can’t fix anything if it’s a hardware problem until they have your phone. Here is a way to diagnose→If the microphones on your iPhone aren't working - Apple Support
You should also test the microphones with the voice memo app.
Sounds like a network problem.
Same I never did a hard reset. I tried the voice memo and it seemed okay. But audio just becomes choppy on FaceTime and anything video calls related
Same issue here with Iphone 12 pro when using Facetime, facebook video calls.
I tested calling from my Iphone 7+ video calls no issue whatsoever
Yup, same with me. my old iphoneX has no problem under the same network. It is just the iphone 12 pro
The fix is to contact Apple Support using the link at the top of this page and arrange to replace your defective phone.
Did you do this?
Me try head phones of the person on the other end? I don’t have problem hearing it’s the other person
Same problem! Not the network problem it is the device!
It happens when I am on the phone
Did you turn your device in for a replacement with Apple or AT&T?
Thank you, I really appreciate that! If possible feel free to keep the thread posted on how the new phone is! Hopefully the new one isn't defective either. 😰
Just got the new phone, works perfectly.
Do you think I can get a new phone after the 14 day return period?
I’m unsure. You would have to contact Apple, I only know what I was told, and shared.
I am having this problem on basic audio calls. I answer my iPhone 12 Pro and people cannot hear me. All they hear is choppy static.
I have the same issue.
The microphone starts working after 1 minute wait. For such an expensive phone this is a huge disappointment.
microphone does not work on iphone 12 pro