iPhone 12 Pro Overheating

Haven’t seen much on this yet and was curious if anyone out there with either an iPhone 12 or 12 Pro is experiencing any overheating issues. I had major overheating problems while setting up the iPhone which isn’t too out of the norm. However the overheating issues have seemed to persist since getting the phone set up. The backup is fully restored so there shouldn’t be much background activity occurring. I’m also experiencing abysmal battery life as well, along side the drastic overheating. I do tend to favor 5G On over 5G Auto as I live in an area with a pretty expansive sub6 5G network. But either way the phone is still prone to overheat under minimal load. I also have been experiencing an occasional flicker on the screen which is something I haven’t seen on any apple oled panels before. Like I said I haven’t seen many forums or posts anywhere about this issue so thought I would reach out to the community and see if anyone is experiencing anything similar!

iPhone

Posted on Oct 24, 2020 1:20 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 7, 2021 2:25 AM

But only using one app for less than 15 minutes (e.g. reading the news) and the device overheating to the point that it’s too hot to touch is not normal. I have been told borh by the reaeller and Apple Support that this device needs to be repaired. I suggest everyone who experience inreasonable overheating woth their iPhone 12 Pro return it to be repaired or replaced. This is surely a manufacturing error, something’s wrong with a batch of devices.

Similar questions

1,549 replies

Nov 28, 2020 9:04 PM in response to dblggogs

I’ll be honest since upgrading my iPhone 7 to the new iOS I have been experiencing severe battery drain and overheating and when my iPhone over heats my display dims all by its self and then once cools down it brightness goes up it didn’t do it till this new iOS I’ll be honest first time in history I don’t know if upgrading to a new iPhone is worth it I may have to upgrade to a Samsung device this is the worst you have ever done Apple

Nov 29, 2020 1:29 AM in response to Dogcow-Moof

are u advocating for Apple?

listen, if your car is designed with a 6 cylinder engine performance like in mind and you only get a 4 cylinder performance out of it - it’s a rip off (especially if you pay a “6 cylinder” price for it). It’s poor engineering and in fact is a design flaw when something is not doing it’s job right, user has nothing to do with it. That’s the case with new iPhones. So don’t justify the issues that the new line of iPhones are having. They have serious issues that need to be addressed and corrected. Of course there are other options available on the market to chose from.


Nov 29, 2020 10:31 AM in response to dblggogs

I have since returned the phone (iPhone 12 Pro Max, 256GB, Canadian version, gold coloured). Had 3 long phone calls with Tech Support plus a Genius Bar appointment and I remained NOT convinced that there is no problems and if there is a problem the phone will warn and then shuts down, etc.


I am not wasting anymore time with a flagship phone and a flagship price.

Dec 1, 2020 7:43 PM in response to jwoody1

i had been reading about MagSafe, which I hadn't heard of until i bought my 12 pro but now I'm more confused than ever lol! Trying to figure out if MagSafe is only necessary if I want to use a wireless charger. I don't, I'd rather stick to the cord and wall plug, but should I disable MagSafe settings? I'm not clear if MagSafe runs or is involved with other features on the phone, in which case disabling MagSafe could mess with other features. I'm actually wondering if what others are claiming is true--that MagSafe could be the reason my phone is getting so hot. On a side note, I've also noticed that my battery drains fairly quickly--doesn't last more than a few hours aft full charge. So confused...

Dec 5, 2020 4:20 AM in response to dblggogs

I’ve had my iPhone 12 pro for 7 days and am noticing it’s getting hot when in use. Should I wait for an update to fix that or take it to the apple store? I don’t want to send it back because I won’t have a phone for 3 to 6 weeks if I do. Can the Apple store exchange it in store or do I have any hope on this? It’s a $1200 investment. Please help.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 12 Pro Overheating

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.