iPhone 12 Pro Overheating

For me, they ran a entire diagnostic on my phone and checked my storage and also what apps/programs I use the most for any battery bugs. Didn’t help and they didn’t show anything. I undated iOS but I still have major heating issues. Im now just clearing out everything when it gets hot and waiting a few minutes to reuse the phone and it cools down. My 11pro was the best and had no issues. Dealt with this with the 5 but no problems since. This is pretty bad but they aren’t doing anything but saying report issues and go to store.

O2 gave me another brand new phone to migrate all across to it, im not very confident in Apple i think the first batch of phones have issues and im praying that this brand new phone doesn’t have the same issues.

my current phone has latest OS and still gets hot.

After being “ nearly” OK for few days, yesterday while charging in the car and using 2 apps at the same time ( google maps and radio) It got really hot again. Very disappointed , I think I have to go the local Apple store and see what are they going to do about it ☹️.

The first disappointment from an Apple product

!

Just sent it back to Apple, 12 pro amd MagSafe.

In more than 10 years I was happy with my new phones, very upset I had to send it back, I can’t justify to pay $1600 for a phone in general and for this model in specific.

Anyways, anyone know where can I get new 11 pro 512gb?

Only places I see it, like bestbuy, it cost like brand new 12 pro so not sure what’s the deal. :(

I just got my iphone 12 pro max yesterday. Today i plugged in my phone to charge, went for quick shower and when i came back its very hot near upper part opposite side of the camera. The screen was off, wifi is on. No app is running. I got worried thats why i came to search if im the only one and surprisingly, NOT. For a so expensive phone i am expecting more from apple. Disappointed on 2nd day.. haysyss.

Davgeoff wrote:

Mine delivered a few days ago is overheating whilst recharging

Then you are saying your phone is displaying the Temperature Warning while charging? If that is the case, then you should take it to Apple for evaluation. If it is not, your phone is NOT overheating. It is doing what batteries do when being charged and that is get warm. Depending on whether you are fast charging or using a slow charge will also directly influence how warm it gets. If you use a 20W charger, it will get warmer. If you use 5W or 7.5W it will be less warm.

People on this thread are being scared about something which is normal. Especially with brand new phones. Over the first couple days, when a phone is set up from a backup, it takes hours to days to index all the data. That process causes heat as the battery and processor is working hard during that period.

I also see people saying they set up their phone and immediately start watching videos or playing graphic intensive games. This on top of the phone indexing the data will cause the battery to get very warm.

I just purchased my iPhone 12 pro max, set up done , iCloud done all done . It heats up at the right hand top side of the phone ‘s back side .

very unusual heating . If camera is on then it heats up more . I just scheduled a calm with apple care , if this is really an issue with iPhone 12 , they fix it ASAP through software update or give me a good phone . If this issue is like the Canon r5 heating which is a failure then . IPhone should take back and give me a new phone .

I had my Iphone 12 pro for a week now. It gets really hot to hold while using or touching. I find that if the settings is on 5G it heats up the whole time. I find myself changing the cellular service to standard and it does not get hot at all. Maybe it's the 5G.

Hi, I visited this forum for the exact same reason as the problem posted a couple of days ago because my iPhone 12 was overheating and the battery was draining at the same speed as my iPhone 8 which was 2 years old. Turns out it was due to the new phone not being updated to the latest iOS version, my phone was brand new and I assumed it would automatically have the latest operating system installed, it didn't. Update your phone to the latest iOS as it fixes some major battery issues and also go to mobile data setting and (if you don't need it) switch off the option for you phone to search for 5G. Even without a 5G contract the phone will still search for 5G internet and this drains the battery an insane amount. Since updating my phone and switching off 5G my battery has been perfect, barely dropping even with heavy use. Hope this helps.

If its overheating denoted by the "iPhone must cool" message that is not at all normal and you should check which of your apps may be responsible.

I have a 12 Pro Max, and mine certainly does not "heat" to that degree.

Dimming the screen, by the way, is a normal screen saver feature that always happens if the phone is idle, regardless of temperature; make sure you have auto dimming shut off in your preferences if you don't want it to happen.

Adjust the brightness on your iPhone, iPad, or iPod touch - Apple Support

I’m not getting the “temperature” warning message, but I wouldn’t be surprised if I did. I have the auto-brightness turned on, but that’s not the issue. It’s not turning down the brightness due to changes in ambient lighting, the phone is limiting the maximum brightness when it’s hot, and I’m unable to increase the brightness past this limit. And this happens within a minute. Yes, it’s on the dashboard, in the sun, but my 11 pro Max didn’t have this issue. I can cool the phone by holding it up to the car AC and the brightness limit will increase, but then within a minute or two, we’re back to limited brightness and a hot phone.

I think Apple will do something about it soon! This is a hazard and might cause Apple a huge loss if they ignored it or if someone is hurt or property is damaged ! Hope someone from Apple is reading these reviews and act quickly to resolve the issue !

iphone pro max is overheating from normal usage and THIS IS SERIOUS ! Booking an appointment with a genius bar is torture and we r in the mid of pandemic so the solution should be easier DOT

ramifromsurrey wrote:

I think Apple will do something about it soon!

They have; that is why the temperature sensors shut down the phone if it actually gets too hot.

For everyone posting here, if you feel that your device is operating improperly, please, please contact Apple Support directly - we are just other Apple users here, and Apple does not officially read these communities except to check for adherence to the ASC Terms of Use.

Contact - Official Apple Support

I am having the same issue while setting up the phone, I did a full restore from my older iPhone with iTunes. While setting up my iPhone 12 pro max, I was turning on both of my phone at the same time, but my 12 pro max started heating up so quickly and my old phone had totally cool on touch. I am wondering is this another battery flaws from Apple?

Apple iphone 12 Pro Max - i also transferred my my information from one iphone to another and it did get hot. i also brushed it off. i feel like my battery life doesn't last any longer then my Iphone 11. When i charge my phone , use faceTime or use my phone for long periods of time it over heats. The heat comes near the camera area and on the side where the volume buttons are. I recently did a reset all settings in hopes it resolves the issue. I charged my phone and the over heating was not as drastic. I have not had a chance to test on facetime or while using the phone for an extended period of time. I do not have a screen protector or a case on the phone.