iPhone 12 Pro Overheating

Haven’t seen much on this yet and was curious if anyone out there with either an iPhone 12 or 12 Pro is experiencing any overheating issues. I had major overheating problems while setting up the iPhone which isn’t too out of the norm. However the overheating issues have seemed to persist since getting the phone set up. The backup is fully restored so there shouldn’t be much background activity occurring. I’m also experiencing abysmal battery life as well, along side the drastic overheating. I do tend to favor 5G On over 5G Auto as I live in an area with a pretty expansive sub6 5G network. But either way the phone is still prone to overheat under minimal load. I also have been experiencing an occasional flicker on the screen which is something I haven’t seen on any apple oled panels before. Like I said I haven’t seen many forums or posts anywhere about this issue so thought I would reach out to the community and see if anyone is experiencing anything similar!

iPhone

Posted on Oct 24, 2020 1:20 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 7, 2021 2:25 AM

But only using one app for less than 15 minutes (e.g. reading the news) and the device overheating to the point that it’s too hot to touch is not normal. I have been told borh by the reaeller and Apple Support that this device needs to be repaired. I suggest everyone who experience inreasonable overheating woth their iPhone 12 Pro return it to be repaired or replaced. This is surely a manufacturing error, something’s wrong with a batch of devices.

Similar questions

1,549 replies

Nov 16, 2020 6:26 AM in response to dblggogs

I also have the iPhone 12 pro, I just picked it up from charging over night( so no apps running at all) and noticed how hot my phone was. I took my case off to see if that would help- it has. I’ve had that case on for about a week and never had this issue. This is the first time I’ve noticed my phone over heating. Will definitely be paying more attention to see if it happens and again and if so contacting Apple.

Nov 16, 2020 11:43 PM in response to dblggogs

I have a similar problem from day 1. Restored backup on iphone 12 pro and it has been getting warm if used continuously for more than 1 hour - watching video, audio call, internet browsing etc. Also battery is getting drained much faster than anticipated.

Checked the temperature while charging and it goes up to 98 F (back side, screen - 92 F) which is more than body temperature even in room temperature of 80F.

Raised to apple support a couple of time and was referred to service center for detailed diagnostic. At the service center they said everything looks fine - the temperature sensor is not giving any error although while charging it was noticeably warm. IoT is good but can it be relied completely ?

Anyways after putting hours of effort to get this sorted it's status quo for me.


It has been 2 weeks of using the phone but now I am skeptical about the hardware / software causing heating issue now. Didn't plan to buy an insurance but looks like I am being forced to now. Expensive phone became even more expensive !


Nov 17, 2020 5:03 AM in response to dblggogs

My iPhone 12 pro just died.

It was running hot more than my previous iPhones (I have iPhones since the beginning and this has never happened to me) and today I plugged it for 20 minutes and when I came back to the phone. I couldn’t turned on.

I tried all tricks I know to no avail.

Disconnecting the iPhone didn’t solve the problem, an hour later the phone still hot and nothing on screen.

Connected to my MacBook Pro and nothing.

im going to my Mac shop tomorrow to have it checked.

Very sad

Nov 17, 2020 4:27 PM in response to dblggogs

I have owned me phone for three week and today it overheated for the first time. The phone was sitting on my desk unplugged and unused for approximately 4 hours. When I picked it up it was clearly hot to the touch and the battery was almost empty. I grabbed my hand infrared scanner. I got a temperature reading of 107.5. I turned the phone off for about two minutes and restarted. After only 5 minutes the phone has cooled down to 95° And still dropping. Something was clearly taxing the phone causing it to overheat. I have not turned off the background refresh only restarted the phone.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 12 Pro Overheating

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.