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DoraDorathy Author

Level 1

4 points

I have a new phone that i havent finished setting up and i forgot my lock code to open my phone, how do i reset it. i downloaded itunes but my device is not listed

how do i connect my phone to itunes to unlock and reset my password

iPhone 7

Posted on Oct 24, 2020 2:51 PM

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Level 10

203,754 points

Posted on Oct 24, 2020 2:54 PM

See this Apple support article—>If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or this companion video:

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Best reply

Level 10

203,754 points

Oct 24, 2020 2:54 PM in response to DoraDorathy

See this Apple support article—>If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or this companion video:

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I have a new phone that i havent finished setting up and i forgot my lock code to open my phone, how do i reset it. i downloaded itunes but my device is not listed

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