Disney+ on AppleTV
I have a family account for Disney+ which doesn't use my AppleID email. I can't see how I can stream the content without signing up for it with my AppleID. Suggestions?
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have a family account for Disney+ which doesn't use my AppleID email. I can't see how I can stream the content without signing up for it with my AppleID. Suggestions?
You can use your existing Disney login details within the disney plus app on any device or Disney.com on a computer. You don’t need to use your Apple ID
https://whatsondisneyplus.com/disney-faq/how-to-watch-disney-plus/
I know I can...although my TV is too old to recognize Disney+. I just would like to access it through the AppleTV4K which won't let me use any email other than that attached to my apple ID. Which is annoying and controlling of Apple, but why am I surprised?
The Apple ID email would only be used if one was being billed through that account. If there is an issue with logging in using your other credentials then it would be best to contact Disney so they can investigate.
I don’t really recall how I went about it now. I did the free 7 day trial through my Apple TV, but before this I had a Disney.com account already and signed in with that. I later changed my account over at Disney.com to use my Apple ID, so I can’t test this for you now. I don’t remember why I changed it to my Apple ID
Its best to go into the Disney plus app directly, not via the tv app. Try it that way.
Or delete the Disney App and reinstall it, then try and ignore it suggesting the Apple ID, type in your Disney email.
Or see if changing your password over at Disney. com resets the login details, then test on Apple TV using the Disney plus app
Otherwise you will need to get in touch with Disney.
Many of the Apps you sign up for via Apple TV will not work on anything else and vice versa.
The Disney+ app would have a sign up button for new subscribers (in-app), or a log in button for existing subscribers (from outside the app).
Disney+ on AppleTV