Some purchased on same album require authorization, but not working

Question

Level 1

4 points

Some purchased on same album require authorization, but not working

I purchase an album from the iTunes store that had 19 tracks on it. 16 of them show as "Purchased AAC audio file" and play fine in iTunes. The other 3 show as "AAC audio file" and won't play. Instead I get a popup that says "This computer is not authorized to play. . . would you like to authorize it." When I go ahead and do that it tells me that the computer is already authorized and it doesn't change anything. I still get the same pop-up when I try to play it. How do I get the other 3 to play and why does it do that?

Windows, Windows 6

Posted on Oct 24, 2020 6:41 PM

Reply

Answer 1

Top-ranking reply

turingtest2

Level 10

274,414 points

Oct 25, 2020 6:06 AM in response to pattyence

Repeated requests to authorize an already authorized computer for recent store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.

If that hasn't helped see If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases - Apple Support.

tt2

Reply

Some purchased on same album require authorization, but not working

Similar questions