Icloud Storage

Hi, I am trying to downgrade my Icloud storage plan, just want to go back to the basic one, but when I try to do it I cannot tap "Done". Any advice on how to do it? thank u

iPhone 7, iOS 14

Posted on Oct 25, 2020 2:01 AM

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Question marked as Top-ranking reply

Posted on Oct 25, 2020 12:29 PM

You will have to contact Apple Support per -- Downgrade or cancel your iCloud storage plan - Apple Support.


"If you can't select Done

If you can't click Done, make sure you are signed in with the same Apple ID as your iCloud storage plan. You can also try following these steps on a different device. If you still need help, contact Apple Support."

1 reply
Question marked as Top-ranking reply

Oct 25, 2020 12:29 PM in response to adina276

You will have to contact Apple Support per -- Downgrade or cancel your iCloud storage plan - Apple Support.


"If you can't select Done

If you can't click Done, make sure you are signed in with the same Apple ID as your iCloud storage plan. You can also try following these steps on a different device. If you still need help, contact Apple Support."

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Icloud Storage

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