iPhone 12 Pro Battery Over heating problem?

When you are streaming music, watching videos or doing anything really which uses more power, the battery works harder and when a battery works harder, it generates heat. This is normal and should be the case with ALL iPhones, past or present. What they shouldn't do however, is get so hot it's uncomfortable to hold in your hand. Your phone has circuitry designed to alert to overheating and actually shut the phone down if the heat reaches a level too high.

So, warm is OK. Too hot to hold is not. Your phone comes with a one year warranty, but If you think the battery is generating too much heat, schedule an appointment at your Apple Store Genius Bar for evaluation and if Apple determines it is not operating normally, they will replace it.

On a final note, if you have just set the new phone up in the last day or two (likely since you just received the phone), it may still be indexing data, which depending on how much data you had to migrate, could take a couple of days. I would give the phone a few days before doing anything.

Hi,

As lobster ghost said, give the phone a few days to migrate.

If you bought it direct from apple, there is also a 14 day open box return policy in the uk provided you haven't damaged the device.

Hopefully it is just migrating things but if not, that's another option

Hope this helps

[Personal Information Edited by Moderator]

I switched off 5G in the mobile network settings and the phone finally starts cooling down now. I expect that battery drain will now normalise. I have 5G from T-mobile.

But this is a serious issue as one of the reasons to acquire this phone is to use 5G. This should be solved by Apple and T-mobile. Does anyone know what 5G is doing causing this behaviourr?

cheers.

Me too and when I charge it on the wireless charger it charges very slow and gets very hot. The wire charger charges fast and doesn’t get hot. My wireless charger I used on my previous iPhone 11 Pro Max, never had an issue

This happens when I play candy crush. I played for about an hour today. Then noticed my phone was super hot. I started at full 100% charge, and then in about an hour it was at 10% battery remaining. I don’t think this is right. I used to play for hours on my old phone (iPhone Xr) and only use a little battery. The reason I got the new iPhone is because I wanted the better battery and not have to constantly charge it. It’s an issue.

Even if the data is transferred, the phone continues to index the data afterwards. This process can last a couple days depending on how much data was transferred.

What is "index the data"?

My IPhone 12 Pro stopped working in middle of a FaceTime call with over heating warning . This phone is definitely faulty

I did the same thing a week bacK and it worked for me as well

same problem here, it gets warm if im using just one or two applications, but if i charge it and use it it gets really hot, i tried everything but nithing really works