No sound for incoming emails on iPhone 12

Hello

I have the new iPhone 12.

when I receive an email it only pops up at my startup screen without a sound.


I have modified the settings and chosen a sound for emails but it does not play this when I receive an email.


id this a bug in the new iOS ?

because with my iPhone XR I did not have this problem.



iPhone 12, iOS 14

Posted on Oct 25, 2020 7:20 AM

Reply
1 reply

Oct 29, 2020 8:31 AM in response to Thuwie

Hi Thuwie,


Congrats on your new iPhone 12! It looks like you're not receiving notification for new incoming emails. Those messages can be very important so we can understand why you would reach out for help with this. You've come to the right place for assistance.


Check out this link for additional settings that can affect your push notifications.


If you can't receive email on your iPhone, iPad, or iPod touch


Be sure to read the information under "Check Mail Fetch and Notification settings".


We hope this helps. Have a good day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

No sound for incoming emails on iPhone 12

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.