iPhone 12 battery draining fast

Hi all,


Trying to work out if I have a defective unit I need to send back or if there's a wider issue here. The iPhone 12 Pro is advertised as having a smaller battery than the iPhone 11 Pro so I expected to have slightly reduced battery life (which is fine as 11 Pro was excellent).


However I'm noticing that the iPhone 12 Pro is draining when idle with almost no background activity at a rate of 4% which is much faster than my previous iPhone 11 Pro, and to be honest a faster idle drain than I can actually remember from a new iPhone. First instinct was to disable Mobile data to see if it was a 5G thing, but I actually don't see any real difference from doing that (which makes sense as I've been on Wifi 98% of the time since I got it).


No matter what I try, it seems to be going down oddly quick. Not to an useable level or anything world ending, but I guess its sort of suspicious. I check the battery report, and it's not showing any real culprit, just a rapid decline for no clear reason.


If anyone can share their idle battery with either 12 or 12 Pro I'd really appreciate it.



[Re-Titled by Moderator]

iPhone 12 Pro, iOS 14

Posted on Oct 25, 2020 8:14 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 1, 2021 5:25 AM

After a couple days of experimenting.


Let me give you scenarios/examples with no regard to any other settings other than those mentioned being turned on or off.


iPhone 12 Pro running iOS 14.3


SIM card installed, WiFi on, Cellular On, Bluetooth in Standby (Turned off in CC to disable new connections, but still enabled)

Battery drops between 15 and 30% over an eight hour time frame while not being in use. (This was the case for a couple days, until I realized something was clearly wrong)


SIM card installed, WiFi off, Cellular off, Bluetooth standby same as before

Battery drops around 10% over the same time frame (Better, but still not satisfying)


Now get this!


SIM card taken out, Wifi on, Cellular off, Bluetooth same as before, I also turned Airplane Mode on for the sake of it

Draining between 1 and 3% , over the span of 8 hours.


I know, it seems absolutely silly to use an iPhone without a SIM card, but as long as this bug is not fixed taking out the Sim card might be your best option to prevent your battery from draining over night. Or you just simply keep it on a charger. Keeping the SIM and at least turning off WiFi and cellular or putting the device into airplane mode should make the battery drain a little less too.


Some other things you might want to switch off, if only to test for a couple days to see if battery life improves and slows the drain. Keep in mind, you can disable everything temporarily and don't have to worry about anything breaking. If something needs a certain thing enabled, iOS will most likely give you a prompt anyways. You can go back and enable everything again, but until a version of iOS 14.3.x or 14.4 is released that addresses the those kind of issues, it's the best and to be frank, the only thing you can do.


  • Location Services > System Services. Be bold and turn off EVERYTHING. Toggle the status bar icon (the switch on the very bottom) so when you slowly enable them one by one again, you can keep an eye on what triggers the location to update. With the status bar icon on, you can check and investigate closely how and when a certain service is updating. I found the Find my iPhone location feature updates like crazy.

System customization also updates in the background constantly ( if you turn it off, Dark Mode/ Appearance will still be able to work in sunset/sunrise mode, night mode however will work only when you put it on a custom schedule, and optimized battery charging will not work (even the option itself in the battery menu is enabled) if you have Significant Location and/or System Customization disabled).


  • Put Bluetooth into standby so it stops searching for new devices (Toggle it via Control Center so the icon becomes white.)


  • Turn off 'Ask to Join Networks' and set 'Auto-join Hotspot' to Never in Wi-Fi settings to stop the device from constantly checking for sources, notifying you and trying to connect to other routers.


I don't mention any of those things like turning off Background App refresh, dimming your display etc as those can be found in literary every 'iPhone battery savings' video or article.


It is clear that the issue can be pinpointed to the cellular modem, which can only be put into completely pause if there is no SIM card in the device. Airplane mode alone does not seem to fix the issue fully nor does turning off Cellular data help much if anything.



Similar questions

2,818 replies

Dec 23, 2020 7:35 AM in response to Master26A

This is so strange...

At home in Germany I have the constant drain (Congstar T-Mobile 4G).

Yesterday I went to Czech Republic, used the phone for navigation (about 7 hours) and had still 25% battery in the evening.

And here in Czechia (T-Mobile CZ 4G) everything’s fine. No abnormal drain...

So the problem doesn’t seem to be 4G in general but just in some places.

Dec 23, 2020 7:39 AM in response to Master26A

Yesterday I've contacted Apple support via telephone, my intention was just to let them know about one more user with that issue and I've communicated that way and pointed also at this thread and your experiences.


First level support did run remote battery diagnostics and forwarded me to second level support which ran extended remote diagnostics and asked me to provide screenshots of the battery stats screen (24h, 10d activity) so he can forward this issue to the development department which will take a look into it (in the new year). I think they will probably just say they know about it and are working on it, but who knows. We will see.

Dec 23, 2020 12:21 PM in response to earthberth

I noticed the same. At home the battery drains 3-4% per hour on idle. At my girlfriend's place the drain is gone with 1% in 2 hours.

I don't understand why this is happening when I am constantly connected to wifi.

Also, when turning off wifi at home (so LTE-only) battery drain drops half to 1-2% per hour. Really strange...

Wifi settings with 2,4GHZ vs 5GHz already tested with no change.

Still thinking about switching from physical SIM to eSIM. Could this have any effects? As already mentioned by previous posts there seems to be an difference between Telekom and Vodafone contracts.

Dec 24, 2020 1:24 AM in response to Dominic1243

Hello,

So far I have a 10% drop overnight on 14.3, so I tested the very last version.

It was very good the first night with 3% lost although I noticed that the drop occurred at the end of the night.

The next day it dropped 7% and this night was terrible with 20%... So I DFU restored to 14.3.


My settings:

Wifi on, BT off, LPM enabled, Physical SIM Orange (FR)

Dec 24, 2020 3:23 PM in response to Selzere

Selzere wrote:

Theoretically, I agree with you. But it is when he is roaming away from his home that the drain stops ;)
Apple is doing magic, it drains at home then it stops when it starts for the other manufacturer ...

Or maybe some magic like at home the phone is idle and can see WiFi and a charger, so it does an iCloud backup, but when roaming it has no WiFi so no backup. There are probably many other possible reasons which need to be ruled out by logic, leaving only a short list of suspects.

Dec 26, 2020 8:31 AM in response to sudharshanj25

Yes. I’ve been on the latest software with the new modem firmware for over a week now and while I have seen an improvement in the idle drain (anywhere from 3% to 10% a night...usually 4-6% though last night was only 3%...compared to earlier software where it was 15-20% a night...by a “night” I mean a period of 7-8 hours). However, the drain while in use has not changed much at all. The only reason the phone is now struggling to last 6 hours of screen on time, factoring in idle time, instead of the previous 3 hours is because of the improvement in idle drain. But drain while in use is still a big problem. Using the camera (for photos, not videos), browsing Safari, or even just loading up the Mail app can see the phone lose a percentage every few minutes. Even just tapping the screen to wake it so I can see my notifications...a split second job...can see it lose an entire percent! Yesterday I lost 3% in 3 minutes doing exactly that! Waking the screen periodically over a period of 1 hour...clocking 3 minutes of screen on time...3 whole percent! Today...50 minutes in the camera app saw a drain of nearly a third of the entire battery! Even typing this message I’ve lost a whole percent and I’m a quick typer (2 mins SoT).


If light usage can cause such an extensive loss of battery I don’t even want to imagine what intensive usage, such as gaming or photo editing...which is what the iPhone is made to excel above all else in...anyway I don’t even want to imagine how much battery that uses!

Dec 27, 2020 5:03 AM in response to F Van Der Geest1

So this is the only your conclusion with your personal situation. I’ve seen only one feedback telling that nothing had been solved and this is yours. And I’ve seen thousands of feedbacks on a very popular tech forum in Russia, all the users in Ukraine, Russia, UK are reporting that the very latest firmware is fixing that issue. If you saying that this problem is happening even with airplane mode ON - this is not a modem issue in your case.


In conclusion: you will never tell me what I would tell and what I wouldn’t. I can and I will do everything I decided to to do and to tell.


this is my graph with latest fw that totally fixed everything


Dec 28, 2020 3:40 AM in response to Selzere

I had Apple on the phone, they believed me having that problem without asking further the questions.

they suggest to “update” Via recovery mode, so I exchanged 14.2 with 14.2. No I guess I have the same problem again and 14.3.

Maybe this problem is a little bit older:

someone tried to reset all settings without deleting content as described at zdnet


www.zdnet.com/article/iphone-ios-13-6-battery-draining-fast-for-no-obvious-reason-try-this-fix/

Dec 28, 2020 6:13 AM in response to MacPear

I’ve had the iPhone 12 Pro Max since it became available and the battery life isn’t as good as my 11 Pro Max.


Even while using WiFi and light web browsing with Safari, once the battery hits 99%, it drains rapidly.


Also, when I plug in the iPhone to charge it and when/if I reset it, the battery loses life doing that — while plugged in. Last night, I plugged it in at 99%, and restarted the iPhone. When the phone came back up, it was at 96%.


Apple support ran diagnostics on the phone and said everything is fine. They said best option is to wipe out the phone and reset the firmware. I won’t be doing that. That’s not a solution.

Dec 28, 2020 6:27 PM in response to Master26A

I don’t get the crazy overnight drains like some users have reported but across the day I find the battery of my 12 pro max seems to drop even if it is idle. Like 1-2% every hour even if I’m not using it. I have iOS 14.3 installed, full strength signal for WiFi, on LTE off 5G, Bluetooth toggled off.


I also have the 2020 11” iPad Pro on exactly the same settings and the battery does not drain on idle. I go to sleep with 87% at 1am and a wake up at 9am with 87% conversely on iPhone 12 Pro Max that battery will drop to 80%. The only difference is my iPad Pro is WiFi only model so I suspect it’s the iPhone 12 Pro Max modem.


tried resetting all settings and the hard resets but it doesn’t solve the problem. I even occasionally get random apps draining in the background overnight despite having killed it before sleeping. This was never an issue with my xs max

Dec 29, 2020 9:34 AM in response to helder33

helder33 wrote:

STOP messing with your settings, the fix is just temporary.

As i being saying, the best solution is for the problem being acknowledged by Apple, and for this to happen EVERYBODY should report the problem at customer support by mail, by phone or at Apple stores...DO THIS


Absolutly true! All ‘solutions’ here do NOT work in the long run... It may look like something is better for a few days untill your iPhone 12 will drain again over night in stand by. At this time of writing there is simply NOTHING that fixes it. We all wait for Apple...

Dec 29, 2020 2:08 PM in response to Aladdin-lt

I have made the same experience. When I am closer to the center of the city (+ having wifi) the drain is gone, but being closer to the border „activates“ the drain. But signal strength is good at every place.

I also compared that in details with iPhone‘s Field Test Mode using/calling *3001#12345#*, but everything is identical except some cell ids.

Dec 31, 2020 1:14 AM in response to Stefanauer

I would say that for a mini it is not so bad, maybe with all this we have too big expectations.

I mean that maybe 6 months ago, we would have considered your graph as perfectly normal for a device with a smaller battery like the mini ;)


Try to not activate the airplane mode for one night, and see how it behaves. Of course the number of minutes of use can give a trend, but as the use can vary a lot during those minutes it is not always comparable.


Whereas in idle overnight, it is really more easy to make a reliable comparison.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 12 battery draining fast

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.