You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Green line

How can I fix and remove the green line on the right of my iPhone X

Posted on Oct 25, 2020 11:12 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2020 11:14 AM

That green line may be the result of a failing display or a failing logic board (Graphics). You can try the following and if it does not work the you will need to have your iphone examined at the Apple Store or at Authorized Service Center.


1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If that does not help your phone might need service ➔  Contact Apple for support and service - Apple Support


Axel F.

1 reply
Question marked as Top-ranking reply

Oct 25, 2020 11:14 AM in response to Yasmeenadel18

That green line may be the result of a failing display or a failing logic board (Graphics). You can try the following and if it does not work the you will need to have your iphone examined at the Apple Store or at Authorized Service Center.


1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If that does not help your phone might need service ➔  Contact Apple for support and service - Apple Support


Axel F.

Green line

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.