I had phone calls last week stating that they were from apple and that my phone had been compromised. I ignored them assuming they were phishing. Last night when trying to access a website, I got a notification that there was a trojan virus on my phone. I need to know what is going on please.
iPhone 7 Plus, iOS 13
You are on the right track. Those phone calls were scam/phishing calls to to retrieve your Apple ID and Password. The notification or the browser pop up that you got about trojan viruses was also a scam pop up. Be vigilant about these things. Nothing is going on except that you just faced scam/phishing attempts. This is happening a lot lately. Know that Apple will not call you informing you about your Apple ID account. Apple will not email you on this either. Any non-solicited scans and virus notices are also scam/phishing attempts.
Some more reading material for you below -
All about scams and phishing -
Beware of ➔ Phishing & Other Suspicious Emails
Know how to ➔ Identify legitimate emails from the App Store or iTunes Store
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams ➔ Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.
Axel F.
You are on the right track. Those phone calls were scam/phishing calls to to retrieve your Apple ID and Password. The notification or the browser pop up that you got about trojan viruses was also a scam pop up. Be vigilant about these things. Nothing is going on except that you just faced scam/phishing attempts. This is happening a lot lately. Know that Apple will not call you informing you about your Apple ID account. Apple will not email you on this either. Any non-solicited scans and virus notices are also scam/phishing attempts.
Some more reading material for you below -
All about scams and phishing -
Beware of ➔ Phishing & Other Suspicious Emails
Know how to ➔ Identify legitimate emails from the App Store or iTunes Store
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams ➔ Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.
Axel F.
Possible virus
