Locked out

my friend has the I phone 11 n tried changing his password but forgot what he changed it to n permently locked him self out is there any way we can schedule an appointment to go in n try to restore or back up what we can I order to get his phone unlocked?

iPhone 11

Posted on Oct 25, 2020 3:37 PM

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Question marked as Top-ranking reply

Posted on Oct 25, 2020 3:38 PM

You can reset your passcode by following the instructions in this article by Apple ➔ How to reset your passcode on a disabled iPhone. You will need a computer for this task and all your data on your iPhone will be wiped clean in the process.


 If you have a backup created then you can ➔ Restore Your iPhone from that backup file. If you do not have a backup file created then you will lose all your data on the iPhone.


 If Photos, Messages and Contacts are synced to iCloud then you will be able to retrieve them after setting up iCloud on your iPhone after you reset the passcode and sign into iCloud.


Axel F.

1 reply
Question marked as Top-ranking reply

Oct 25, 2020 3:38 PM in response to Jadakinnss

You can reset your passcode by following the instructions in this article by Apple ➔ How to reset your passcode on a disabled iPhone. You will need a computer for this task and all your data on your iPhone will be wiped clean in the process.


 If you have a backup created then you can ➔ Restore Your iPhone from that backup file. If you do not have a backup file created then you will lose all your data on the iPhone.


 If Photos, Messages and Contacts are synced to iCloud then you will be able to retrieve them after setting up iCloud on your iPhone after you reset the passcode and sign into iCloud.


Axel F.

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Locked out

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