Why won’t it let me turn on personalized ads

I won’t let me turn on personalized ads when I go to privacy in my setting

iPhone XS, iOS 14

Posted on Oct 25, 2020 7:28 PM

Reply
1 reply

Oct 29, 2020 2:04 PM in response to ramen112

Hi ramen112,


We see from your post that you are unable to turn on personalized ads on your iPhone. We're happy to take a look into this with you.


To clarify, under Settings > Privacy > Apple Advertising, do you see an option to toggle on Personalized Ads? If not, we'd recommend making sure your iPhone is updated to the latest iOS version: Update your iPhone, iPad, or iPod touch.


Once updated, check again and let us know if that option is there. You can see more information about ads here: Control how Apple delivers advertising to you on iPhone


Feel free to reach back out if you have further questions.


Cheers!

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Why won’t it let me turn on personalized ads

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