You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

It won’t let me download any apps from the AppStore not even free ones. What do I need to do?

Please help it keeps asking me for payment even for free app at the AppStore. How can I download free app now?

iPhone 11, iOS 13

Posted on Oct 25, 2020 10:35 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 26, 2020 1:10 AM

If you can't choose None when you edit your Apple ID payment information


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


1 reply
Question marked as Top-ranking reply

Oct 26, 2020 1:10 AM in response to Ryan8883

If you can't choose None when you edit your Apple ID payment information


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


It won’t let me download any apps from the AppStore not even free ones. What do I need to do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.