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refund

Hello. I have canceled my PicsArt app subscription. The subscription was canceled, the refund of $ 29.99 did not go through. the app support said the money was transferred to the company.

iPhone 7, iOS 14

Posted on Oct 26, 2020 3:58 AM

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Posted on Oct 26, 2020 4:03 AM

Cancelling a subscription does not initiate a refund. You can also request a refund for a recent renewal of an in-app subscription purchase 


6 replies

Oct 26, 2020 11:52 PM in response to SravanKrA

»Наша система показывает, что был оформлен возврат средств за вашу покупку в App Store. Мы бы посоветовали обратиться в службу поддержки Apple для получения дополнительной информации о дате возврата, поскольку PicsArt не имеет доступа к деталям транзакции. К сожалению, мы не располагаем более подробной информацией.

С уважением, 

Тамара»

no money came.

refund

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