Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: redmountain14
redmountain14 Author
User level: Level 1
4 points

hp printer not working with macbook

HP printer message about malware. Is there a work around?


Posted on Oct 26, 2020 7:31 AM

Reply
Question marked as Best reply
User profile for user: John Galt
John Galt
User level: Level 10
141,802 points

Posted on Oct 26, 2020 7:39 AM

HP revoked the security certificate for their driver software for reasons known only to them. Refer to multiple reports here: https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/bd-p/Software


  • If your printer / scanner is not an AirPrint device then it won't work until HP fixes their problem. 
  • If your printer / scanner is AirPrint-enabled, then remove it from Printers & Scanners, and add it again as an AirPrint device.


HP may have fixed it by now. Check Software Update: How to update the software on your Mac - Apple Support.

View in context

Similar questions

1 reply
Question marked as Best reply
User profile for user: John Galt
John Galt
User level: Level 10
141,802 points

Oct 26, 2020 7:39 AM in response to redmountain14

HP revoked the security certificate for their driver software for reasons known only to them. Refer to multiple reports here: https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/bd-p/Software


  • If your printer / scanner is not an AirPrint device then it won't work until HP fixes their problem. 
  • If your printer / scanner is AirPrint-enabled, then remove it from Printers & Scanners, and add it again as an AirPrint device.


HP may have fixed it by now. Check Software Update: How to update the software on your Mac - Apple Support.

Reply

hp printer not working with macbook

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up