iPhone XS "I am unable to find face ID and passcode"

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Level 1

23 points

iPhone XS "I am unable to find face ID and passcode"

I am unable to locate the "Face ID and passcode" setting. I'm just wondering what happened to this or there is a problem with my iPhone at this time. iPhone XS max

Posted on Oct 26, 2020 9:05 AM

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Answer 1

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anonyme4321

Level 6

17,257 points

Oct 26, 2020 9:18 AM in response to Screatum

Some users were able to fix this by changing Passcode Changes to Allow (in Screen Time > Content & Privacy Restrictions). If it's already set to Allow, try to toggle it to Don't Allow and back to Allow.

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Answer 2

Screatum Author

Level 1

23 points

Oct 26, 2020 9:15 AM in response to anonyme4321

Hi,

Yes, this is exactly what is missing. There is no icon with the words next to it "face ID and passcode" in my settings list. I tried shutting off my iPhone and after turning it back on, this is still missing. My iOS software is up-to-date too.

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