iPhone 11 black out- frozen on Apple logo
iPhone 11 black out- frozen on Apple logo
User profile for user:
jdo_apple
User level:
Community Specialist
Hey haruna96,
We're glad you're asking Apple Support Communities about the issue you're having with your iPhone being stuck on the Apple logo. We can help! The following guide has steps to follow to help resolve this: If your iPhone, iPad, or iPod touch won't turn on or is frozen
If you see an error when following those steps, these resources may help:
If you see an error when you update or restore your iPhone, iPad, or iPod
Keep us posted on the results!
Take care.