error4000 what does that mean

error4000 what does that mean


iPhone 7 Plus, iOS 13

Posted on Oct 26, 2020 8:33 PM

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Question marked as Top-ranking reply

Posted on Nov 9, 2020 8:00 PM

The solutions on this thread helped: https://discussions.apple.com/thread/251972756

"it is a bug in itunes for windows 12.10.9 and 10

The only known workarounds are

  • Downgrade to 12.10.8 or
  • Disable Passcode temporarily on iphone (plays havoc with wallet) or
  • Update over the air on Wifi"


Disabling my passcode worked for me. I don't use Wallet, so not sure what problems it may cause.

I didn't try the other workarounds. FWIW, I use iTunes on a PC and was trying to update my iPhone 8 Plus from IOS 13.6 to 14.2.

2 replies
Question marked as Top-ranking reply

Nov 9, 2020 8:00 PM in response to deloris1943

The solutions on this thread helped: https://discussions.apple.com/thread/251972756

"it is a bug in itunes for windows 12.10.9 and 10

The only known workarounds are

  • Downgrade to 12.10.8 or
  • Disable Passcode temporarily on iphone (plays havoc with wallet) or
  • Update over the air on Wifi"


Disabling my passcode worked for me. I don't use Wallet, so not sure what problems it may cause.

I didn't try the other workarounds. FWIW, I use iTunes on a PC and was trying to update my iPhone 8 Plus from IOS 13.6 to 14.2.

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error4000 what does that mean

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