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Wheres my money that i got refunded from an accidental purchase from an app? Please help

So i requested a refund and about a day later i got an update on it and it said my purchase was refunded to its orginal payment method but then when i tried to buy the thing i was actually trying to buy it was declined so then i checked the balance and i didnt have the money please help i dont wanna put my money to waste. Heres a photo i took for a better understanding.

Posted on Oct 27, 2020 12:17 AM

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Question marked as Best answer

When will I get the money back? -

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

• Store credit – It might take up to 48 hours to see the refund in your Apple ID balance.

• Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

• All other payment methods – It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


ASC - Late 2012 Mac mini, macOS 10.15.7; Watch, series 5 GPS/cellular, watchOS 7; iPad Pro 2nd Gen, iPadOS 14.1; iPad Air 2, iPadOS 14.1; iPhone 8+, iOS 14.1; TV 4th Gen, tvOS 14.0.2  HomePods, audioOS 14.1 and Airport Express w/ Airplay 2

Posted on Oct 27, 2020 12:52 AM

2 replies
Question marked as Best answer

Oct 27, 2020 12:52 AM in response to humberto70

When will I get the money back? -

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

• Store credit – It might take up to 48 hours to see the refund in your Apple ID balance.

• Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

• All other payment methods – It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


ASC - Late 2012 Mac mini, macOS 10.15.7; Watch, series 5 GPS/cellular, watchOS 7; iPad Pro 2nd Gen, iPadOS 14.1; iPad Air 2, iPadOS 14.1; iPhone 8+, iOS 14.1; TV 4th Gen, tvOS 14.0.2  HomePods, audioOS 14.1 and Airport Express w/ Airplay 2

Wheres my money that i got refunded from an accidental purchase from an app? Please help

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