Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

When I update a game app, requesting for sign in Apple ID when I put password it’s showing wrong password or id

When I update a game app, requesting for sign in Apple ID when I put password it’s showing wrong password or id. How I update app?

iPhone 6s Plus, iOS 13

Posted on Oct 27, 2020 7:45 AM

Reply
Question marked as Best reply

Posted on Oct 27, 2020 7:48 AM

Did you at some point change your Apple ID? This would indicate the app was downloaded under a different ID than your current ID. If this is correct, Apps are forever tied to the Apple ID they were downloaded under. Either you'll have to sign out of your Apple ID and back into the previous ID to update the app, OR delete the app and buy the app under your new ID.

8 replies
Question marked as Best reply

Oct 27, 2020 7:48 AM in response to Arifulhuq

Did you at some point change your Apple ID? This would indicate the app was downloaded under a different ID than your current ID. If this is correct, Apps are forever tied to the Apple ID they were downloaded under. Either you'll have to sign out of your Apple ID and back into the previous ID to update the app, OR delete the app and buy the app under your new ID.

When I update a game app, requesting for sign in Apple ID when I put password it’s showing wrong password or id

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.