Waiting for printer to become available---Printer issues

I have a MacBook Pro and an HP All-in-one Printer. The two have worked well together for a couple years. Just yesterday I I began receiving a message "Waiting for printer to become available" and the printer will not print or scan. I have tried all of the troubleshooting measures. I turned the printer off, unplugged the printer and unhooked the USB connectors. Then I plugged the printer back in, hooked up the USB cable and turned the printer back on. No change. Then I deleted the printer from my computer and re-uploaded the printer. I went to HP and downloaded a new driver for the printer. All of this has led to no solution. I am still getting the same message. I think there must be some sort of virus. Any suggestions???


MacBook Pro 15″, macOS 10.15

Posted on Oct 27, 2020 9:47 AM

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Question marked as Top-ranking reply

Posted on Oct 27, 2020 9:54 AM

TJB12 wrote:

I have a MacBook Pro and an HP All-in-one Printer. The two have worked well together for a couple years. Just yesterday I I began receiving a message "Waiting for printer to become available" and the printer will not print or scan. I have tried all of the troubleshooting measures. I turned the printer off, unplugged the printer and unhooked the USB connectors. Then I plugged the printer back in, hooked up the USB cable and turned the printer back on. No change. Then I deleted the printer from my computer and re-uploaded the printer. I went to HP and downloaded a new driver for the printer. All of this has led to no solution. I am still getting the same message. I think there must be some sort of virus. Any suggestions???



Do not feel alone here, there is currently a HP issue…And we are flooded with similar complaints


Open >System Preferences>Software Update (Command R will reload and do a fresh check)

Update: HP Printer Software 5.1 should now be becoming available through Software Update to fix this issue.

(2220 UTC 23 October 2020)




or Apple direct download:

https://support.apple.com/kb/dl1888?locale=en_US



If you have continued issue:


download this package which will update drivers AND THE CERTIFICATE:

ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essentials-S-5_14_8_4.pkg 


download link above at the ftp address




If you still have issue— it is listed as AirPrint printer, delete the existing printer in

> System Preferences> Printers & Scanners, and add it again, select AirPrint.


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5 replies
Question marked as Top-ranking reply

Oct 27, 2020 9:54 AM in response to TJB12

TJB12 wrote:

I have a MacBook Pro and an HP All-in-one Printer. The two have worked well together for a couple years. Just yesterday I I began receiving a message "Waiting for printer to become available" and the printer will not print or scan. I have tried all of the troubleshooting measures. I turned the printer off, unplugged the printer and unhooked the USB connectors. Then I plugged the printer back in, hooked up the USB cable and turned the printer back on. No change. Then I deleted the printer from my computer and re-uploaded the printer. I went to HP and downloaded a new driver for the printer. All of this has led to no solution. I am still getting the same message. I think there must be some sort of virus. Any suggestions???



Do not feel alone here, there is currently a HP issue…And we are flooded with similar complaints


Open >System Preferences>Software Update (Command R will reload and do a fresh check)

Update: HP Printer Software 5.1 should now be becoming available through Software Update to fix this issue.

(2220 UTC 23 October 2020)




or Apple direct download:

https://support.apple.com/kb/dl1888?locale=en_US



If you have continued issue:


download this package which will update drivers AND THE CERTIFICATE:

ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essentials-S-5_14_8_4.pkg 


download link above at the ftp address




If you still have issue— it is listed as AirPrint printer, delete the existing printer in

> System Preferences> Printers & Scanners, and add it again, select AirPrint.


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Waiting for printer to become available---Printer issues

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