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Hello. Whenever i unplug my phone from the charger it turns off immediately and won't turn on until plugged again. And when i try to connect it to itunes it wont plug in the laptop and keeps on giving the apple logo then turning off. What should i do? How do i fix this problem? The battery capacity in settings shows 100%
iPhone 7 Plus
Hello nader161,
We understand that your iPhone is shutting down after you remove it from the charger as well as displaying the Apple logo. We recommend first reviewing the steps in this article:
If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly
Once that is complete, if the issue continues, we recommend that you reach out to Apple Support directly. Get help where you are. Choose a product and we’ll connect you to an expert by phone, chat, email, and more. Please reach out here:
Hope this helps!
Have a great day.
Hello nader161,
We understand that your iPhone is shutting down after you remove it from the charger as well as displaying the Apple logo. We recommend first reviewing the steps in this article:
If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly
Once that is complete, if the issue continues, we recommend that you reach out to Apple Support directly. Get help where you are. Choose a product and we’ll connect you to an expert by phone, chat, email, and more. Please reach out here:
Hope this helps!
Have a great day.
Iphone turns off when unplugged
