Have tried twice to transfer data and it says move device closer and both devices are neat to each other

New iPhone have tried to transfer data and it keeps saying move devices next to each other

iPhone 12, iOS 14

Posted on Oct 27, 2020 1:15 PM

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1 reply

Oct 31, 2020 7:57 AM in response to Cmcp57

Hi Cmcp57,


Thanks for coming to Apple Support Communities for help today with Quick Start. It sounds like you are receiving a message that the devices should be closer together.


Have a look here: Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch. Be sure all the steps are being followed. You can use a wired connection as well.


If you still aren't able to get Quick Start to work, you will need to use another method: Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch.


Have a fantastic day!


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Have tried twice to transfer data and it says move device closer and both devices are neat to each other

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